Effective September 22, 2026
Here's how reserving, cancelling, rescheduling, and weather work, in plain language. These terms come from the Rental Agreement you accept when you book, so there are no surprises later.
A 25% retainer secures your date and goes toward your total. Your date isn't held until the retainer is received, and the retainer is non-refundable except in the situations described below where we can't deliver your event. The remaining balance is charged to your card on file after your event.
Your booking covers the start and end times on your confirmation. If the party is going strong and you want to keep playing, additional time is $150 per hour.
To cancel, email or text us. The day we receive your message determines what applies.
| When you cancel | What happens |
|---|---|
| 30 or more days before your event | We keep the 25% retainer. Nothing else is owed, and anything you've paid beyond the retainer is refunded. |
| 7 to 29 days before | 50% of the total booking is due. Your retainer counts toward it, and we charge the difference to your card on file. |
| Fewer than 7 days before | The full booking amount is due. |
Why the tiers? Most of our dates are booked weeks or months ahead, and a cancellation close to the event usually means turning away someone else who wanted that date.
Plans change. Let us know 7 or more days before your event and you can move it once, to any available date within 90 days of the original. Your retainer and payments move with you. If the new date, length, or location changes the price, the updated price applies.
Requests made fewer than 7 days out are at our discretion. If a rescheduled event is later cancelled, the cancellation tiers above apply based on the new date.
For outdoor events, the simulator can't safely run in rain, snow, lightning, or sustained winds over 15 mph. We make the weather call and will let you know as early as we can. If your venue has a covered or indoor space that fits the setup, we'll simply move there.
If weather stops us before setup, you can reschedule to any available date within 90 days at no extra cost, and your retainer and payments carry over. If you'd rather not reschedule, we refund everything beyond the retainer. If we can't offer you a date within 90 days, you get a full refund, retainer included.
If weather interrupts your event after setup, we'll get back to it if conditions clear during your booked time. If they don't, you pay only for the time used, rounded up to the nearest 30 minutes at your booking's hourly rate. The rest is refunded or credited toward a future event within 90 days, whichever you prefer. The minimum charge is the retainer, and travel fees aren't refundable once we've arrived.
If conditions are safe and you decide not to go ahead, the regular cancellation tiers apply.
Worried about the forecast? Talk to us ahead of time. A covered patio, tent, garage, or indoor space keeps your event on no matter what the sky does.
If we ever have to cancel for a reason on our end, other than weather or an unsafe venue, you choose: a full refund including your retainer, or a new date.
If the space turns out to be unsafe or doesn't match what was described, we may not be able to set up, and it's treated as a late cancellation. Send us a photo of your space when you book and we'll confirm it works.
Your caddie runs the simulator for the whole event. Only Lynks can operate or move the equipment. Your caddie may pause play or ask a guest to sit out if someone is impaired or playing unsafely. Children under 13 need an adult with them at all times.
The client is responsible for equipment damage caused by misuse or not following your caddie's instructions.
We may take photos or video of the simulator in use for our website and social media. Let your guests know, and tell us before the event if anyone would rather not appear. See our Privacy Policy for more.
This page summarizes our Rental Agreement, which you accept when you book and which governs if anything here differs. Questions before you book? Email info@lynksmobilegolf.com or call (385) 887-3725.